Our Contact Centre Operations (CCO) class recently enjoyed an inspiring visit to Global Express, experiencing a well-organised and informative day.

Highlights of the Visit

• Students toured the Global Express contact centre
• Global Express staff welcomed students with mana and aroha
• Current students met with several Solomon Group CCO graduates now employed at Global Express

This visit provided valuable insights into a real contact centre environment. Student saw first-hand where their training could lead, boosting motivation and career aspirations.

We’re grateful to Global Express for their warm hospitality and to Mohammed for arranging this enlightening experience.

Interested in contact centre operations? Explore our CCO course and take the first step towards your future.